Utilities - City of Humboldt

The City of Humboldt manages water and sewer services for the municipality.

Fully-treated water is provided to the community by Saskatchewan Water Corporation, which draws the water from the South Saskatchewan River and distributes it to Humboldt and surrounding communities.

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Residential & Business Utility Services

All utility accounts are set-up and managed through City Hall. Utility accounts are linked to the property, NOT the customer. For rental properties, please review the City’s Landlord & Tenant Utilities Agreement on our Civic Policies page.

Residential utility services are billed monthly. Commercial utility services are billed every month.

A water meter deposit is required before water and sewer services can be connected. This deposit varies with the size of the water meter required. Typically, most property owners have a 5/8 inch meter; the deposit for this size is $140. For tenants, the meter deposit is $250. This deposit is retained by the City unless the customer moves out of Humboldt. At this time, the deposit refund is applied against a final utility bill. For customers moving to a different property within Humboldt, there is a $20 transfer fee.

Customers need to provide a valid Saskatchewan driver’s license to set-up a utility account.

Please provide at least two full business days notice prior to the date utility services are to be set-up, transferred or discontinued.

Further information about utility bill payment services can be found on our Payment Options page.

Special Utility Service Fees

If new construction requires the set-up of a brand new water meter, a water meter needs to be purchased and the water meter deposit paid.
If a customer requests utility disconnection/reconnection services, there is a $50 fee (e.g. if a resident spends a portion of the year away from Humboldt).
If water services are disconnected and a house inspection is needed, there is a $50 fee to reconnect and then disconnect again after the inspection.

Understanding Your Utility Bill

When customers understand how to read their utility bills, it’s easier to monitor consumption and find ways to save.

Learn what the different terms mean on your utility bill:

Customer Information

Account Number – A unique customer identification number found on the line after Billing Period (3rd line).
Service Address – The location where utility service is provide and usage is measured

Bill Information

Adjustments – A miscellaneous item on the bill that will debit or credit a customer’s account (e.g. a credit may be issued due to overpayment by a customer)
Amount of Last Bill – Amount due for all prior billing periods (not including the current billing cycle)
Billing Period – The same recurrent period in which your location is billed
Due Date – Date customer’s payment should be received by the City
Late Fees – Additional charges incurred after customer’s payment due date; penalties are assessed after 20 days from the date of invoice at 3% per month
New Charges – Provides an overview of charges that make up a customer’s total bill amount
Payments Processed – Last payment amount made to a customer’s service address
Statement Date – Date customer’s bill was created

Additional Bill Information

Amount Used – Indicates the amount of water used during the billing cycle
Average Daily Cost – Averages out the customer’s daily cost as per amount incurred on current bill
Historic Usage – A visual graph which highlights customer consumption amounts
Number of Days – Number of day in the service period for the current bill

Service Breakdown

Water Consumption – Amount of service used
Water Flat/Base Fee – Fee to support the cost of the service provided
Sewer Consumption – Calculated based on corresponding water consumption
Sewer Flat/Base Fee – Fee to support the cost of the service provided
Storm Fee – Fee to support stormwater infrastructure

Meter Information

Current and Previous Water Readings – The current reading is the reading on the meter at the end of the billing period which is used to generate the bill. The previous reading is the usage reading on the meter at the time of the previous bill. (All readings for utilities are actual reads.)
Water Meter Number – Unique identification number of customer’s water meter